You basically should treat it like a smartphone or tablet that doesn't have a case on it. And while it seems reasonably durable, I'd be careful about dropping it on hard surfaces. It's also worth mentioning that since the remote has a glossy finish, it does attract fingerprints, so expect to have to wipe it down from time to time. Setup on is fairly straightforward, but expect to run into a few hitches. The $350 Ultimate also competes with the company's much more affordable Harmony Smart Control package ($130), which offers all the features of the Ultimate - RF control, Bluetooth communications, and app control on iPhones and Android phones - but instead of a touch-screen remote, it bundles in a new, very basic but slick Harmony remote with no display. Some of them are more minor and hopefully fixable via software updates, but others are potentially more grating, depending on your pet peeves when it comes to universal remotes. However, it's not without a few blemishes. Plus, its design is sleek and slightly improved from the Touch, which looks nearly identical. There's even more, of course, and features-wise the Ultimate's got almost everything you could ask for in a universal remote.
Moreover, Logitech also lets you use free apps for iPhone and Android phones to control your devices as well (again, over Wi-Fi), so you can use them interchangeably with the Ultimate.
REMOTEHUB REVIEWS UPDATE
The other big addition is a Wi-Fi component that allows you to update your Harmony's settings on a computer (or the remote itself) and sync them wirelessly without having to tether the remote to your PC or Mac via a USB cable (as you have to do with old-school Harmony remotes, such as the Harmony 650).
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